Product Manager. Supply chain roots.
Building for what's next with a touch of fun!
I build products that fix operational problems at scale. For 9+ years inside operations — mapping fulfillment journeys across 1,200+ retail stores, running structured root cause analysis on delivery failures, aligning engineering and carrier teams — I was doing product work before I had the title.
Now I bring that operational instinct to every product decision: what's actually broken, who's feeling it, and what's the smallest change that creates the biggest impact. Most recently, I've gone deep on AI product development — shipping production-grade GenAI systems end-to-end through the NextLeap PM Fellowship.
Manual weekly reporting across scattered data sources created blind spots for product teams. Built a Map-Reduce LLM pipeline that scrapes live data, generates intelligence reports, and dispatches via custom MCP server.
Users lacked accurate, real-time mutual fund Q&A. Designed a production-grade RAG system with nightly automated data ingestion, PII sanitization, and ChromaDB vector embeddings.
Emergency order delays across 1,200+ retail stores. Led end-to-end product strategy — from problem discovery and RCA to real-time dashboards, automated alerting, and workflow optimization.
An intelligent automated tool to reconcile and match purchase orders effortlessly. Eliminates manual cross-referencing and speeds up procurement cycles.
A comprehensive personal finance application designed to help users track expenses, manage budgets, and build better financial habits.
Shipped production-grade GenAI systems end-to-end: RAG pipelines, MCP servers, LLM orchestration
Built Groww AI Ops Automator — Map-Reduce LLM pipeline with anti-hallucination KB-grounded prompting
Deployed RAG Mutual Fund Assistant on Render + Vercel with nightly CI/CD pipeline
Drove 48% increase in product sales and 18% reduction in urgent order delays across 1,200+ stores
Designed real-time node-capacity dashboards cutting emergency order processing latency by 12 min/shift
Shipped end-to-end order workflow optimization reducing daily action item turnaround by 18%
28% improvement in nationwide delivery rates (72% → 92%) through data-driven interventions
Reduced service delays by 40% via proactive monitoring system using DMAIC framework
Engineered automated shipment visibility system integrating CP/CN Rail, P44, and OTM data streams
Implemented quality improvement processes (5S, Andon) to ensure shipment quality standards
Increased operational efficiency through structured merchandise management and reporting
Managed e-commerce operations across Amazon, Flipkart, Myntra, and Snapdeal with 3PL logistics
Created 100+ social media campaigns driving revenue growth and brand visibility for clients
Set KPIs and SOPs as benchmarks to evaluate project effectiveness and budgets
Open to Senior PM and AI PM roles — remote & global opportunities.